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Foxtel developing new set-top box

A faster processor for the iQ3 -and the next set-top box already in development.

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At the ASTRA Conference yesterday Foxtel CEO Peter Tonagh confirmed development plans for its set top box -on two fronts.

As previously noted, it is currently developing a new iQ3 with a faster processor but using the same version of software currently running on the iQ3. The iQ3 has had a troubled history since its launch in March 2015.

Yesterday Tonagh confirmed Foxtel is also getting started on its next generation set-top box.

As yet there are no launch dates for either box.

Meanwhile Foxtel is also planning to roll-out its broadband packages over the NBN in October. At the moment these are currently available with ADSL2+.

8 Responses

  2. Re the following text: “The iQ3 has had a troubled history since its launch in March 2015.”
    That’s certainly true; also possibly one of the biggest understatements of recent times! My own personal experience, backed up by lots of other long-suffering users of the iQ3 box/software, is that it’s been nothing short of a disaster for Foxtel. Riddled with bugs, errors, crashes, you name it… sometimes it’s apparent why, often not. Remote control absolutely hopeless. Our family persevered with iQ3 for far longer than we should have, before calling Foxtel and begging for our (old version) iQ2 set top box back, together with full refund of the new one we’d paid to upgrade to get. That they did so without asking any questions further suggested to me that our sorry tale was a very common one. The iQ2 box may not have as many whizzy-features of its newer cousin, but at least it works fine…

      1. Agreed. You’d have thought the long-running iQ3 technical problems must have negatively added to churn figures, as well as costing Foxtel a fair few dollars in unnecessarily re-funding or otherwise compensating grumpy customers.
        (Thanks for cleaning up my earlier typos, too. Cheers David.)

  4. Foxtel broadband over cable would be good. I assume there is some commercial reason but I find it strange that I get my tv through the cable but not Internet, although I did get the Internet from Telstra.

    Surely there are other boxes overseas that foxtel could import with minimal customization to get a better quality product to market quicker.

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