Foxtel free TV promo breaches consumer law

2013-05-16_2358Foxtel has agreed to compensate some of its customers with a month’s free subscription after it failed to deliver them a television set within 10 days as part of a promotional offer.

Foxtel advertised that customers who signed up for a 12-month plan between February 12 and April 5, 2012, would receive a free 22-inch television within 10 days of installation. The offer was limited to 1,500 televisions but nearly 8,400 subscribers signed up to the promotion.

But a significant number of customers signed up and didn’t receive the television within the specified time.

The Australian Competition and Consumer Commission (ACCC) claims that a Foxtel free television offer breached Australian consumer law.

7 Comments:

  1. If you look at the very tiny writing at the bottom of the screen ……. the minimum cost for the 12 months is $700+ ……. if you want foxtel get it for the right reasons! If you want an iPad go and buy one!

  2. Given 22″ Kogan TVs can be bought for less than $150 this was not a very good offer IMO.

    Also since this was limited to the first 1500 does Foxtel have any legal obligation to the nearly 7000 others who signed up?

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