— ABC Grandstand (@abcgrandstand) June 15, 2018
FIFA World Cup fans have slammed Optus over coverage of last night’s Egypt v. Uruguay match which was subjected to constant buffering and drop-outs.
Optus is the only provider with all 64 matches both Live to Australians.
Angry fans took to social media with a tirade of anger.
With Australia playing tonight there are just hours remaining to avoid a much bigger disaster. Much.
— Swopnesh Pandey (@swopnesh_) June 15, 2018
— Adam Marsters (@AdamMarsters) June 15, 2018
Don't know what's worse, #CensusFail or #OptusSportFail? I'm gonna give it to @Optus @OptusSport. At least I could submit my census form the next day. Can't really put the #WorldCup on hold now can you? Poor form. Guessing #IBM was involved too 🤦♂️🤦♀️🇦🇺
— Greg Solon (@gregsolon) June 15, 2018
Dear @SenatorFifield @TurnbullMalcolm @billshortenmp @MRowlandMP act now and please make SBS take the #WorldCup games that they sold to @OptusSport back. The Optus stream drops out constantly,leaving many football fans unable to watch the games due to this streaming 'service'.
— Lawrence Champness (@champy) June 15, 2018
Tried tuning in to @Optus #WorldCup on my phone on the train on my way home from the Swans game. Constant buffering & network drop-outs frustrating.
If streaming is the future of sports broadcasting, we're in big trouble.
— Michael Shillito (@tealfooty) June 15, 2018
It’s not like anyone didn’t see this coming, Optus Sport have successfully destroyed the EPL in Australia with their wonderful “service”
Now they are taking an axe to the #WorldCup
To everyone who played a role in this happening, get absolutely stuffed.
— Julian Daw (@JulianDaw) June 15, 2018
@Optus #WorldCup If you guys want to get a REFUND. On iPhone/ipad, go to Settings -> iTunes & App Store, Applie ID: [your account] -> View Apple ID -> Purchase History -> Optus Sport Premium -> Total Billed -> Optus Sport Premium -> Report a problem.
— RandomDude (@Avatar1209) June 15, 2018
Update via Daily Tele: An Optus spokesperson apologised for the disruption and said they were investigating the cause.
“Some Optus Sport customers experienced a disruption to their 2018 FIFA World Cup viewing experience on Friday night,” they said.
“This was due to an extremely high number of viewers logging into our platforms just before kick-off causing some systems to overload.
“While most customers on most platforms were unaffected, we apologise unreservedly to those customers who were, and are continuing to investigate the cause of these systems issues.”