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Warning on email scam: “Netflix subscription has been cancelled”

Authorities warn about fake emails which look like they have been sent by Netflix.

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Another email scam is doing the rounds advising people their Netflix subscription has been cancelled.

The scam has been designed to appear like an authentic message from Netflix, with the username and branding mimicking the streaming giant.

Recipients are told the payment their “Netflix subscription has been cancelled” and provides a link for people to reactive their service.

But clicking the link redirects users to a Netflix branded phishing page, instructing the recipient to update their payment details to reactivate their account.

If the unsuspecting victim completes these steps, their Netflix username and password, and credit card details will be handed over to cyber criminals.

Email security service MailGuard said, “There are several grammatical errors within the body, such as ‘we have never been able to solve the payment problem.’

“There is also a footer containing instructions in French at the end of the email.”

MailGuard urges all recipients to delete the email immediately without clicking on any links.

Netflix customer service: 1800 875 462

Source: Nine

4 Responses

  1. I’ll be honest and say that I got sucked in. I got an e-mail stating: “Reminder : Update Payment Method. We couldn’t update your October Membership. We are having some trouble with your current card. Would you like to update or retry your payment Methode?”

    I had to change credit card and was waiting until I got “reminders” as to payment issues, Netflix being one of them. Of course I clicked on the link in the email (totally ignored the email address it was sent from), then realised it wasn’t legit. I didn’t put any payment information in, but changed my password straight away. The bottom of the email looked totally legit too (as does the official Netflix one), only it didn’t have my email address listed.

  2. Well having cancelled Netflix myself nearly 2 months ago I’m now inundated with emails from them trying to get me to renew.

    I will for one binge-watching month and limit my cost to $10.

  3. A similar email regarding Apple devices also appeared recently. The rule of thumb is don’t click on any unsolicited site links when you receive these emails, no legitimate company will request your personal details by email even if you have an account with them, if you’re concerned log onto your account which should be in a secure site and check your details there. Block the suspicious email, if it appears again, you will know it’s a scam.

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