EXCLUSIVE: Network 10 was faced with an unprecedented crisis recently when its computer servers were wiped and data was held at ransom.
Multiple sources tell TV Tonight the hacking came just ahead of the Melbourne Cup Carnival sending productions into meltdown as they scrambled to get to air.
Corporate hacking can be a devastating company problem in 2019. It has struck corporations around the world across multiple industries, holding data to ransom unless monies are paid, usually in bitcoin.
Sources suggest high-level digital data was impacted at 10: TV production rundowns, internal communications, employee details, payroll, talent details and more.
Falling before the Cup Carnival was disastrous, and immediately impacted Derby Day graphics. Live programmes, many of which rely on spreadsheets, had to resort to paper documents for rundowns and scripts.
With staff unable to access computers, many worked from home through the crisis, turning to webmail on phones just to communicate.
IT experts from CBS were rushed to Australia during the crisis which is understood to have lasted for around a week.
Discussion of the hacking has been kept in-house with communications avoiding any references.
While it isn’t clear how the crisis was averted, staff worked overtime and spent weeks to rebuild 10’s servers. Thankfully, little data has been lost. But some staff are fearful of losing their job should they discuss the incident. There are also concerns about their private details having been accessed.
However, theories abound that 10 may not have been the primary target in the hacking but a victim of a larger threat, in response to the recent CBS – Viacom merger.
10 did not respond to enquiries.