0/5

Optus Sport suspends fees for health care workers

"We recognise that our health workers are putting themselves on the frontline," says Optus.

Optus Sport has announced it is suspending subscription fees until 31 May for health workers.

In recognition of their support, Optus is also waiving their postpaid mobile access charges for the next three months.

Optus CEO Kelly Bayer Rosmarin said: “These are trying times and we recognise that our health workers are putting themselves on the frontline day in day out to protect and help Australians during this pandemic, and we want to say thank you.”

“We are so grateful to all the nurses, doctors, and other healthcare workers who are working in unprecedented conditions. So, we will be waiving their Optus mobile bill access charges in recognition of their invaluable support and dedication.

“We understand how much everyone is relying on communications services to keep our communities – including our health professionals – connected. We will continue to work tirelessly to maintain the strength of our network and to prioritise critical service needs,” Ms Bayer Rosmarin said, “We are proud to recognise and support the heroes on the front line who are supporting us.”

In addition, Optus has announced a range of initiatives to help keep customers connected during this time, including boosting mobile data allowances, suspending Optus Sport subscription fees until 31 May 2020 and making all fixed broadband plans unlimited until 31 May 2020.

For customers who may be facing financial difficulties, Optus is offering these customers, including small businesses, support to place their postpaid mobile access charges on hold for up to 90 days, and waiving late payment fees and suspension of disconnection and credit collection activities until 30 April 2020.

Eligible new and existing Optus customers will be able to apply for the postpaid mobile access fee waivers through a digital sign up launching next week, available until 30 April 2020. To find out more information about Optus COVID-19 support, including whether you are an eligible health worker, simply go online to https://www.optus.com.au/about/media-centre/coronavirus-support from 3 April 2020.

2 Responses

  1. I understand all existing customers get Optus Sports for free:

    “Optus Sport free: Our passionate football fans already know many international football tournaments have been suspended, including the leagues we broadcast on Optus Sport. For customers who are on paid Optus Sport subscriptions, Optus will suspend Optus Sport monthly subscription fees until the end of May 2020. Customers can still access a wealth of quality football, including archives of classic matches, short-form highlights and much more.”

Leave a Reply