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Oops. BritBox accidentally charges subscribers $757

"We deeply regret the disruption this has caused some of our subscribers," says BritBox.

Streaming subscriptions can really add up if you don’t keep an eye on them but $757 a month is kinda steep…

That’s what happened to some BritBox customers in Australia and the USA.

Outraged customers took to Twitter to vent after being shocked by monthly bills.

“If anyone else got charged $757 today instead of $6.99 for their monthly @BritBox_US subscription, know that it’s entirely their fault and I hope you see this before you cancel your card disputing fraud like I did,” said @limey_lee.

Meanwhile, @patcoakley told BritBox, “I love your service but you just charged my account 699.00 instead of the usual 6.99 and have emptied my account! What is a customer to do??? Your phone line told me to call back later after 45 min!”

A BritBox spokesperson has told Variety: “We are aware that a small percentage (a fraction of 1%) of our subscribers in the United States and Australia experienced an overcharge by our billing vendor yesterday. We took immediate action to correct the mistake by contacting all affected BritBox subscribers and issuing them refunds.

“The underlying cause has been resolved, however, this is an unacceptable experience and we deeply regret the disruption this has caused some of our subscribers.”

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