ABC websites hit by outage

ABC websites crashed, going offline after 5:30pm AEDT.

The outage appears to be affecting all of ABC’s online sites including ABC News, television, radio and iview.

The issue is understood to be due an external technical problem, but not clear if they are contained to certain areas or nationwide.

An ABC spokesperson told TV Tonight, “The ABC is aware of an issue impacting our digital products. We apologise for any inconvenience and are working to return our services to normal as soon as possible.”

Linear TV broadcasts are not affected.

Update 7pm: ABC sites have been restored.

An ABC spokesperson said, “The ABC is aware of a technical issue which impacted our digital services for approximately one hour on Monday evening. All ABC services are now restored. The issue was the result of a failure of a key service critical to our digital presence. We are working with our cloud service providers to understand the root cause at this time.”

Tuesday: ABC Managing Director David Anderson told Senate Estimates the problem was caused by human error with its DNS registrar. Services were down from 5:25pm – 6:36pm with iview back online a further 10 mins later.

“We determined pretty quickly that the issue was with the ABC’s Domain Name Service hosted via our cloud service provider and domain registrar,” he said.

He added: “We had a number of queries of ‘Were we hacked?’ but we were not. It was a human error from the domain registrar.”

Seems the entire ABC is down, not just iview… pic.twitter.com/I8pQYmkLN6

— Jackie White (@JWaus) February 13, 2023

It's not just iView, it seems to be everything

— StonefishHugger (@mnxmoosi) February 13, 2023

Is #iview down or is it only my devices???

— Lobbyr 😇😈🤡 Ron on #mastodon (@rfl812) February 13, 2023

Looks like @ABCaustralia website and iView are down?

— Jean-Jacques Halans (@halans) February 13, 2023

 

This post updates.