Binge, Kayo, Foxtel hit with tech problems due to “unprecedented numbers”
Foxtel Group apps interrupted due to “unprecedented numbers of users joining Kayo" during Vic lockdown.
Viewers of Kayo, Binge and Foxtel Go / Foxtel Now were subjected to technical difficulties tonight.
This led to many viewers on apps unable to watch Live / Streaming content, unfortunately timed during a 7 Day Victorian Lockdown.
A Kayo spokesperson tells TV Tonight, “We have had unprecedented numbers of users joining Kayo this evening on the back of the lockdown in Victoria which has impacted some users joining both Kayo and Binge this evening.
“We have made technology adjustments to support the very high levels of demand and services are now operating normally.
“We apologise to customers affected for the inconvenience. We are adjusting weekend capacity planning in the current circumstances to avoid the issue being repeated.”
The downtime was believed to be around 3 hours.